Will try again!!
Sassypants
7/23/2019
This is the second one I have had. Hope it lasts longer than my other one. Had it only 5 years! It went out about 13 days after warranty ran out.
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Yes, I recommend this product
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No fingerprints!
BN2019
7/22/2019
Replacement Microwave. Improved feature and even better, no fingerprints. Didn't realize differences until seen first hand.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Horrible customer service
Yvette R
7/19/2019
Called and let them know I received damaged product, Elizabeth said she'd give a $40 credit, told her I wasn't satisfied and asked for return info, never heard from get again after several attempts.
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No, I do not recommend this product
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great so far.
ads'
7/12/2019
Nice looking unit, fit well into our cabinets, door a little stiff, but works well so far. only been a month.
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Yes, I recommend this product
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Button failure
Ya sure
7/10/2019
After only 1 year of use the start button completely stopped working. Every other button worked fine but if you can't run the thing that's not much good. Not sure if this had anything to do with the start button also being the "30 second " button or not.
Originally posted on Whirlpool.com
No, I do not recommend this product
Throwaway product...
jmdaniel
7/10/2019
My unit is actually the WMC50522AS1, which as another reviewer mentioned earlier, seems to be a product that Whirlpool claims they have no knowledge of. It must be a builder only product, but in my mind, it still has Whirlpool's name on it, amirite?
Had an online chat with a Whirlpool rep today:
~~~~~~~~~~~
00:01:37 Rep : When was your home closed on?
00:01:55 Jeff : March 2016
00:03:36 Rep : The countertop microwaves are something that are more cost effective to replace rather than repair. That may be why you seen limited details in regards to replacement parts.
00:04:02 Jeff : it's built in
00:04:30 Jeff : if 3 years is all that Whirlpool microwaves are good for, the replacement won't be Whirlpool
00:04:59 Rep : This is a countertop microwave. These have the ability to be inserted into a cabinet to give a custom built in look.
00:06:22 Jeff : and... are there parts for it?
00:06:56 Kassie : You are welcome to reach our parts team to see what parts are active for purchase.
~~~~~~~~~
Pretty pathetic. Summed up; we don't recognize the product you have as a Whirlpool product, despite our name being on it, and it's better to throw it away and buy another Whirlpool product to replace it.
Riiiiight...
Originally posted on Whirlpool.com
No, I do not recommend this product
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Great size.
Dee L
6/26/2019
This microwave has a lot of room inside to accommodate different sizes of cookware.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Works good, heats up food fast, roomy
dannyb54
6/24/2019
Works as good as our previous version of this model. It is very roomy and at 1200W it heats up the food fast. The only issue we have (which didn't happen with our previous version of this model) is that about four times now it has lost power when closing the door. It immediately comes back on but we then have to reset the time. So it seems to have something loose inside.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Great Features
Jeffery 3737
6/23/2019
I bought two months ago I am happy with my purchase.
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Yes, I recommend this product
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Awesome Microwave
Handyguy99
6/19/2019
I am very pleased with my purchased. I had to replace an installed unit that failed. This model fit perfectly, the trim kit was easy to install and this unit is a bit more powerful (1200 watts) which has made a big difference in warming and cooking things.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Hard to open
Jan retired
6/14/2019
Had it about a week, seems to do just fine with 2 exceptions - as I have seen in other reviews the door latch is very hard to push in to open the door. You have to hang on to the microwave with one hand while pushing the button to open the door with the other hand or you have to chase it all over the counter, hope it loosens up a bit. Other thing is that you can't silence the beep when it's done. Having a day sleeper in the house makes it a little irritating to have to try to catch it just before the end so you don't have to listen to the 5 beeps telling you it's done or waking someone up.
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Yes, I recommend this product
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Works well
OSUgrandma
6/14/2019
My old whirlpool microwave purchased in the mid 1980's still works. However the improvements are great. Works faster, probably more energy efficient. Only complaint is door opens stiffly and this model doesn't have preprogrammed recipies that i used on the old one. But the light works and i like the revolving tray and variety of warming options. Defrost works well.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Easy to use
LynC66
6/13/2019
I like using my unit for quick heat ups. I haven't had a chance to use a lot of the features but should have the same experience as quick ones.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Powerful unit and easy to install
Handyperson
6/12/2019
We had to replace a built in unit over our oven that failed and was not repairable. The Whirpool was suggested to us. The price was great, it was easy to install, and it works very well. The extra 100 watts (we went from 1100 watt unit to this 1200 watt unit) does make a difference.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Love the simplicity of use and great features
fdl1965
6/3/2019
It was so easy to install and the features are great!
Originally posted on Whirlpool.com
Yes, I recommend this product
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Light bulb problems
Suzanne1
6/3/2019
Bulb burned out within on week of use! Whirlpool said the bulb is not under warranty! No instructions on how to change and after calling no help from Whirlpool. Luckily I purchased microwave from Best Buy, they replaced the microwave with a new one!
Originally posted on Whirlpool.com
No, I do not recommend this product
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So far, it's good!
D to the G
6/1/2019
Needed a replacement for my 12 y/o GE microwave. Whirlpool had many more built-in look options than others. Looks great with the trim.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Wondering Microwave
Successcsp
5/30/2019
Excellent size to accommodate large containers and fast! Very happy with the performance and easy to program. Lots of short cut cooking buttons. As described with dimensions and power. Great price, good buy! Would highly recommend to friends and family.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Love it!
MarieAlida
5/24/2019
Purchased and installed less than a month ago. It does all those things we use microwaves for: reheating coffee or rewarming a cinnamon roll. But I like that it has a larger capacity and the rotating plate that my previous microwaves did not have. The preset time/temp buttons work very well. Heating frozen vegetables was perfect. It's easy to clean.
Mine is a tower mount above the oven and a drawer and below a cabinet. There were issues with installation of the trim kit but talented contractor figured out a solution.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Disapointing through and through
Kim4711
5/20/2019
Within 6 months 2 units failed. Settings are not intuitive and short cuts like at GE products for minutes settings are missing. It is loud compared to our old microwave and more difficult to clean. Customer service for repair is diffficult to deal with. Service technician (first crew)sent to our house were questionable. Second crew for replacement was pleasant.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Great Features - 2nd unit with the same features
Stacey E
5/16/2019
bought a duplicate of the first unit because i liked the size and features that were available on the unit
Originally posted on Whirlpool.com
Yes, I recommend this product
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Door has trouble
23liz
5/10/2019
This is my second unit. The first was almost impossible to use as the door wouldn't open and when I got it open it wouldn't close properly. This one works, but I frequently have to close it a second time and harder than I think should be necessary.
Originally posted on Whirlpool.com
No, I do not recommend this product
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good for what it is................
PSP CHICK
5/10/2019
I did buy this 1 month ago, and we are pleased with it. It should have an express
pad, for 1 minute just hit 1.
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Yes, I recommend this product
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Disappointed in this appliance
Silva2010
5/2/2019
Just bought a new home and this microwave came with the house and it stopped heating up after only 2 months of use. I called and they exchanged it for a new one but now it just stopped making any the beeping sound when you press the buttons and beeping when the food is done heating up
Originally posted on Whirlpool.com
No, I do not recommend this product
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Wonderful Microwave
Suzanne12
3/29/2019
This microwave is full size and is built-in ready, even though it does not state that. There is a kit available to wrap around it for installation in a cabinet. Looks great and works well.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Door latch release poorly designed
1138casey
3/25/2019
Less than 3 months of use and door latch release started to not work requiring multiple pushes or lifting on door when pushing in order to open. Replaced under warranty without issue. Known defect per internet search.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Great Performance
Bulldog12X
3/21/2019
Bought this two months ago to replace an old Microwave......WOW this heats food up quickly......very quiet
Originally posted on Whirlpool.com
Yes, I recommend this product
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Great features
ready Rita
3/18/2019
We are very pleased with this buit-in unit that replaced a different ake and model.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Very disappointed in this product
Chrisikingwood
3/15/2019
Our model is WMC50522AB which is essentially the same as this one. We bought it a little 2 years ago for a big kitchen upgrade that got put on hold so we just unboxed and installed it last month, it sat waiting for the cabinets to be built and goes above a Whirlpool electric oven.
We have used it about 3 dozen times since installing it and noticed the button to open the door seemed to have a lot of play in it. Then it quit opening, I heard some part come loose inside. I took it out of the built in cabinet, no fun and took off the cover and found the part inside that is between the push button on the front and the latch mechanism inside and it was loose. I reinstalled it but the fit of the part is very sloppy with too much play. I hoped it was just a freak occurrence and put everything back together and installed it in the cabinet and put the trim kit back on. It broke again in only a few days! Same problem, the part inside just fell out of the part that it sits and pivots in to unlatch the door.
Either the part is just defective or the other part that holds this piece in place but it is really inexcusable that an expensive appliance made by a major manufacture is so badly made or designed. I am trying to figure out a way I can more permanently put it in and keep it from every falling out again but based on this experience I will really not want to replace any appliance with a Whirlpool model!
Originally posted on Whirlpool.com
No, I do not recommend this product
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2.2 cu. ft. Countertop Microwave with 1,200-Watt
The Monkey
3/13/2019
Very Powerful. One concern is the door open button is small and very difficult to push and the clock keeps going back to 00:00
Originally posted on Whirlpool.com
Yes, I recommend this product
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Good Replacement
Icodave
3/12/2019
Our very expensive KitchenAid (only 4 years old) crapped out and was, of course, out of warranty. We have a very specific sized space in which to place a microwave. This one is the less fancy version of the KitchenAid and works just as well for half the price. Doesn't match the other stainless appliances very well, but is okay given the $300 savings over the costlier, prettier and crappier KitchenAid version.
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Yes, I recommend this product
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Sparks and catches fire!
Notimpressed19
3/12/2019
I was given this microwave as a present last year. Within the last month or so I noticed on the inside back wall of microwave was peeling. I did not think to watch what it did while cooking. My daughter came to me one day panicked saying "the microwave is on fire!" I immediately unplugged. A few days after I plugged back in to see what it was doing. I only left it plugged in long enough to see sparks. Just imagine what it had been doing weeks prior. To food, our health, and could have done to house had it caught completely on fire. I called Whirlpool... Since serial number shows purchased in 2016 but was gifted in 2018. They will let me buy another one from their site for $83. For $83 I can get a microwave up to $260. And informed me strongly that if I have not already to immediately stop using microwave. And it is definitely a safety concern of theirs. Needless to say I am very upset and unsatisfied with the outcome of the call.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Very poorly made
JenJan
3/12/2019
We are going on our third microwave. Seems like electrical issues: clock goes out, light went out.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Not durable or reliable
Nish1987
3/6/2019
We received this unit with the appliance package our builder provided , 2 microwaves of the same model are broken in a span of 6 months and this is our 3rd unit, just hoping that this one works longer , the replacement time is usually 7-10 days and it is not the coolest waiting period for sure
Originally posted on Whirlpool.com
No, I do not recommend this product
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Bought 2 and had problems with both of them.
rcbrown
2/25/2019
In less than 6 months the Megatron went out on the first one. The second one the cooking power level did not respond to touch on the keypad. Needless to say I return it and bought a competitive brand. Love my new GE Profile.
Originally posted on Whirlpool.com
No, I do not recommend this product
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great product
smlp1155
2/25/2019
I bought this to match my other appliances - very happy with the performance. My only suggestion is that the open button could be bigger and the silver color so its easier to see
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Yes, I recommend this product
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satisfied!
Gibbinator
2/23/2019
satisfied with adequate features and good cooking power
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Yes, I recommend this product
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Stopped working after 6 months
JessD79
2/20/2019
I bought this microwave about 1 1/2 years ago, it had issues from the start! Since this was a replacement unit for another Whirlpool microwave that stopped working properly after 1 month, I just dealt with it. It has issues when closing the door - it gives and error every other time - and you have to open the door to reset it. Then it stopped making any beeping noises - when entering anything into it, or when it was finished cooking. Sadly I didn't call and get it replaced before the 1 year was up
Originally posted on Whirlpool.com
No, I do not recommend this product
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Great experience
Winy
2/19/2019
I bought the microwave a few weeks ago and am so happy with the larger size as east to use.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Easy to install with trim kit
Bob I 19
2/16/2019
Fit in cabinet with out modifications. Easy to install directions
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Yes, I recommend this product
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Fine performance & ease of use
mackd
2/6/2019
After 3 weeks of use, I am very satisfied with this 2.2 countertop. Had a minor problem learning the sequence to activate the Power Level, but it works very well... (the manual could specify "Press CookTime" ; Select the preferred cook time"; then press & select the "Power Level.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Its a beauty
Wrangler in Twin Oaks
2/4/2019
I bought this as a replacement microwave. Although it is a countertop, i have it mounted above my oven. Looks clean and fit right in. It was very easy to install.
Originally posted on Whirlpool.com
Yes, I recommend this product
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replacement has same issues as original
jeremy34
1/28/2019
This microwave was was originally purchased with the house. It had problems from the start. The clock would zero out for no apparent reason and the door was difficult to open. We felt these were design flaws and we raised this opinion when contacting whirlpool for refund. While discussing this with their refund and replace department, it was clear they preferred to replace the microwave rather that refund. While we felt this wouldn't resolve the problems, we agreed with the understanding that if we had the same problems with the replacement, the option to refund was still available. Well, we are having the same problems, so we called whirlpool again. Another 45 minute wait to talk to their refund and replace department and again they wanted to replace the unit. We told them we tried this already and we were seeking a refund. To which, they said, we had to provide a receipt for the original unit. This unit was bought in bulk by the builders, so no receipt is available to the home owners.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Product review
TSPO
1/26/2019
Purchased appliance a few months ago, working well, no problems, happy with the performance.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Wonderful customer service!!
Lteller1962
1/25/2019
Customer service is phenomenal at Whirlpool. After explaining problem with my microwave, they not only shipped out a brand new one but arranged for a company to remove original one and install new replacement. I couldn't have been more pleased with their service. Kudos to Whirlpool! You can bet they've made a lifelong customer.......me!
Originally posted on Whirlpool.com
Yes, I recommend this product
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Don't purchase
nowords
1/23/2019
We are on our 4th microwave of this model. We moved into a brand new home 3/2018 and almost immediately experienced what others have noted about the zeroing of the clock, loud beeps, and door messaging. We had the unit replaced in April 2018 and by early June experienced the same problems. We had the unit replaced the end of June 2018. This unit actually lasted until 12/2018. This time though the unit stopped heating anything. It actually started "working" again but then started down the same path of the previous units. Additionally it began shutting off in the middle of cooking something. Because this was a builder installed unit and it was December, we had to wait until yesterday, 1/23/2019 to have a new unit installed. Within 24 hours we've now been experiencing all of the previously mentioned issues: loud, long beeps; shutting off while using; clock zeroing. My family is beyond frustrated but we are being held at the mercy of our builder and the fact that this was installed with a trim package and has a double oven below.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Great Purchase!
Good purchase
1/20/2019
Happy with purchase, works efficiently and does a nice job with heating food
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Yes, I recommend this product
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Worked great, for 18 months
nsane
1/18/2019
I really liked the capacity, and the power of the unit. 18 months later, it's stopped working (magnetron). No parts are available. It's built-in, and these are smaller in heighth that competitors, so I can't reuse the trim kit. It's easy to replace a $300 microwave, but when you have to replace the trim kit too...
Or do you just buy a microwave that you know needs to be replaced every 18 months. Doesn't seem right.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Big microwave
MonikaMarc
1/18/2019
I like the capacity of this microwave. It fits perfectly in my new kitchen
Originally posted on Whirlpool.com
Yes, I recommend this product
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Powerful Unit
Caseyjam
1/15/2019
We've had this unit for about 6 months and it works as expected. Very powerful unit and heats things up quickly. Only complaint so far is that the film covering the controls is already starting to bubble up (specifically over the "start" button) and we haven't used the microwave all that much.
Originally posted on Whirlpool.com
Yes, I recommend this product
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