The Google reviews DO match the quality of service you receive from Novak and Parker! I recently had to have my range hood fixed, and was very impressed with the customer service I received on the phone, and in person. Matt the repair guy was super friendly and explained what the problem was and how he was going to fix it (after they got the part in, which took one week). I would highly recommend these guys for any appliance repair.
Dave Derkowski
10/1/2024
We appreciate your business!
- Alex
Always professional and timely service and we love supporting local businesses!
Gina T
10/1/2024
We appreciate you!
- Alex
Great pricing, quality instillation and communication. Solid, prompt service!! The best! We have used for over 40 years
Art Larson
9/20/2024
We appreciate your business!
- Alex
I was recommend novakandparker from my neighbors who just remodeled their kitchen. I was hosting my family party when my oven went capoohy!! A kind service guy came out to see if he could fix it but it was to old. " I was hoping it was" anyways..got myself a new one. I just want to let you all know its so nice to deal with these people. They actually answer the phone, talk to you like a friend and really cared about my situation I was in. Thank you Novak and Parker!!They severely jacked up the prices of their appliances to take advantage of their customers on 4/16/10 during the appliance rebate program. They would have made a nice profit without doing so. Not a very honest place to do business with.They arrived when they said they would. The quote they gave us they stuck to.workmanship was good and they cleaned up afterwards. I would hire theym again.They were able to help us in time of need with our refer not working. The y sent us out a loaner refridgerator untill the one we ordered came in. They were so friendly!!!!!!!!!!!!!!!!
Alexis P.Rick G.kohringelectricmarie1945
9/21/201304
Thank you for taking time to share your experience with others.
- Alex
Good selection of higher end appliances and great customer service. Price matching too! You can’t go wrong!
Sandra Barrientos
12/30/2023
We appreciate you!
- Alex
We purchased a Miele dishwasher and received great communication, prompt shipping, and a pristine product. Thanks again Alex!
Brian Stickney
12/29/2023
Thank you Brian Stickney!
- Alex
I had a great experience with Novak and Parker appliance repair. I called the week before Thanksgiving and they offered multiple appointments. They provided a 2 hour window and were on time and called 30 minutes before arriving. The technician was great and fixed my issue. I’ll use them again for sure!!
Lois Borel
12/25/2023
We appreciate your business!
- Alex
Very good people to work with! Knowledge and patient!
John Berzanskis
12/25/2023
Thank you John Berzanskis!
- Alex
Outstanding service and prompt installation of new dishwasher. Have used N & P for all appliance purchases.
Art Antonik
12/21/2023
We appreciate your business!
- Alex
I have purchased appliances from Novak and Parker on 2 occasions. The sales staff were professional and worked to help me find the right pieces at a great price. I will return the next time I need to replace an appliance and I would highly recommend Novak and Parker.
Maureen Medema
12/21/2023
We appreciate your business!
- Alex
Great shopping experience!
Don Zalinski
11/29/2023
Thanks! We hope to see you again soon!
- Alex
Installation was completed on time. Price was very competitive. Overall experience was good.
Shabbir Poonawalla
11/29/2023
Thanks! You're making us blush!
- Alex
Margie is the best! she was so helpful and made everything easy!
Erin L
11/26/2023
Thank you Erin L!
- Alex
Great service, definitely my go to for repairs. Great group of people
Dan B.
11/22/2023
We appreciate your business!
- Alex
Always a pleasure to work with Novak and Parker. I personally shop there, and I refer my clients to them as well. They are knowledgeable about the products they offer, and their install crews are respectful and welcoming to work with.
Natalie Spiniolas
11/22/2023
Thank you for your business.
- Alex
My oven broke right before the holiday and Novak and Parker helped me find a good deal on a new oven and had it installed within days. I am so happy to have found them after being disappointed by the large local appliance retailer I previously used.
Sarah Weil
11/22/2023
Thank you for choosing to shop with us.
- Alex
Great customer service! Their sales rep Dina is the best. She is helpful and always looks out for me. I am a repeated customer and can always count on her to answer questions or help me find the right appliance for my job.
Urania Smith
11/22/2023
We appreciate you!
- Alex
Dan and his team do a great job. The entire sales process process is easy and the install team is great. Stay away from the big box stores and shop local!
John Collins
11/22/2023
We appreciate your business!
- Alex
Purchased appliances for our new house from Novak and Parker and it was a great experience. Pricing is competitive with other retailers, and they offer all the major brands. Delivery, installation, and support are excellent and would highly recommend them!
Amar Shah
11/20/2023
Thank you Amar Shah!
- Alex
The showroom is setup as full experience displays that helps in visualizing how the appliances would look in your home. With our home remodel in progress, we could make kitchen deaign decisions based on seeing the appliances fitted/integrated into cabinets and counters versus standing free. I found this showroom design much more helpful to our planning and purchase decision rather than walking rows of appliances lined up one after another. Their staff has a lifetime of experience to help in a answering any questions and offering ideas. I had driven buy Novak and Parker many times without stopping in. I am really happy I decided to try them when I needed to purchase a full set of kitchen and laundry appliances.
Chris B
11/3/2023
Look what Chris B had to say about us!
- Dan
Margie was a big help, and she made sure we got the best oven to fit our needs and budget. Would highly recommend.
Ed Mayer
10/31/2023
Thank you for your business.
- Dan
I received excellent service from Novak and Parker. I highly recommend this company as they employ very professional technicians to fix your issues.
Jennifer P
10/31/2023
We appreciate your business!
- Dan
I have never had such a quick response to purchasing my washer. The customer service and delivery were so quick and efficient. I will defiantly recommend Novak and Parker to family and friends. Very satisfied.
Brigitte thoreson
10/27/2023
Thanks! You're making us blush!
- Dan
Great prices and delivery was on time, well done
Patrick Culligan
10/26/2023
Thank you Patrick Culligan!
- Dan
Great customer service! Would recommend to anyone looking to purchase new appliances.
Sara Rioux
10/26/2023
Thank you Sara Rioux!
- Dan
The sales person, her name was Dina was excellent. The delivery service was amazing with the installation. Will use them again.
Evie Gill
10/24/2023
Thanks! We hope to see you again soon!
- Dan
these guys are the best. great service and the best rates around. highly recommended !!!
Frank B.
10/23/2023
Thank you Frank B.!
- Dan
Our technician was such a great guy. Very smart, organized, tidy, punctual, professional, and thoughtful. Also very And, the most important part: Joe loved our dogs!
Anne T.
10/23/2023
Thank you for choosing to shop with us.
- Dan
Sales and service are outstanding. I had Forest and Joaquin come to my house and install my new washer and dryer. Very careful and attentive to detail. Did and outstanding job and very polite and friendly. Answered all of my questions too. Would definitely recommend Novak and Parker.
Rick Vidor
10/3/2023
Thank you for your trust, your business and your praise.
- Alex
Sales and service are outstanding. I had Forest and Joaquin come to my house and install my new washer and dryer. Very careful and attentive to detail. Did and outstanding job and very polite and friendly. Answered all of my questions too. Would definitely recommend Novak and Parker.
Rick Vidor
10/2/2023
We appreciate you!
- Alex
Excellent company.
rudy flores (rudy773)
9/28/2023
You just made our day. Thank you for leaving such a wonderful review!
- Alex
Once again we had a great experience working with "Margie" on replacing appliances--this time a microwave with a "trim package." She knew immediately which brands and what size would fit the existing trim so that we would not have to replace that when we had a new microwave installed. We'll be looking to do an entire kitchen on another home soon and will definitely use Novak and Parker again.
Karen Umlauf
9/26/2023
Thanks! We hope to see you again soon!
- Alex
Great customer service!
Karen Cook
9/26/2023
Look what Karen Cook had to say about us!
- Alex
I always find what I need at Novak & Parker and I know they will do a great job with the installation.
Janet Van De Carr
9/26/2023
We appreciate you!
- Alex
I have been in Real Estate for over 35 years and deal with appliances quite a bit. Besides recommending them to our clients all the time, I have now purchased 3 or 4 full sets of home appliances for homes I was selling and even have used them for our Orland Park offices appliances. The service and follow up has been impeccable. The prices are very competitive, and most importantly, when they say they will do something it gets done! We could buy appliances anywhere and always choose Novak and Parker!
Ron Wexler
9/26/2023
Thank you for taking time to share your experience with others.
- Alex
I have been in Real Estate for over 35 years and deal with appliances quite a bit. Besides recommending them to our clients all the time, I have now purchased 3 or 4 full sets of home appliances for homes I was selling and even have used them for our Orland Park offices appliances. The service and follow up has been impeccable. The prices are very competitive, and most importantly, when they say they will do something it gets done! We could buy appliances anywhere and always choose Novak and Parker!
Ron Wexler
9/25/2023
We appreciate your business!
- Alex
I have been in Real Estate for over 35 years and deal with appliances quite a bit. Besides recommending them to our clients all the time, I have now purchased 3 or 4 full sets of home appliances for homes I was selling and even have used them for our Orland Park offices appliances. The service and follow up has been impeccable. The prices are very competitive, and most importantly, when they say they will do something it gets done! We could buy appliances anywhere and always choose Novak and Parker!
Ron W.
9/25/2023
Thank you Ron W.!
- Alex
Been doing business with Novak and Parker for over 40 years. Never disappoints! Great job
Art L.
9/25/2023
Thank you for your business.
- Alex
The process of buying couldn’t have been easier. I talked with Dan and he gave me a great recommendation. A couple of days later, our installer came and was super helpful and efficient. Really top notch service person and a real credit to Novak and Parker. I’ve purchased a cooktop and microwave from them before and you can’t beat their service.
Matt Moon
7/16/2021
Thank you for choosing to shop with us.
Needed a washer and dryer combo quickly as dryer quit working. Luckily Novak and Parker had an Electrolux combo in stock and they installed them two days later and also removed the old washer and dryer. Ordering was quick and the price was fair, considering washer and dryer's are in short supply now. The two man setup crew made sure they worked properly before they left. I would buy from the Orland Park store again.
Ken S.
7/15/2021
Thanks for sharing your experience!
Margie in the Orland Park Showroom is amazing!! She is so knowledgeable and helpful!!! I was given a window of time for my delivery- they called ahead of time to confirm. I couldn't be happier with the service from Novak and Parker!!
Colleen P L
7/3/2021
Thank you for taking time to share your experience with others.
- Dan Novak
Novak and Parker was very helpful to us in working with BOSCH to provide excellent service and repair after our warranty expired. They provided us the original receipt, when we lost it. Their service team provided excellent service and Jeff (service technician) provided great work in fixing the machine. I would highly recommend Novak and Parker for your appliance needs, service and repair.
Dan Lapinski
6/29/2021
Thanks for sharing your experience!
- Novak And Parker Service Department
I had never shopped with Novak and Parker before, but when I would google products, they kept coming up as a dealer for the appliances I was researching. When I visited the showroom, the sale person, Liz, was very helpful to identify products that fit my need. Then the prices were very competitive. Finally the delivery was professional and efficient.
Alisa Clancy
5/29/2021
Thank you for your trust, your business and your praise.
- Liz Shep
Best customer service one could ask for. Dina led me thru all I'd need, keeping in mind, I was clueless about the difference between a range hood and an insert.
Ellen Steinberg
5/27/2021
Thank you for taking time to share your experience with others.
- Dina Michaels
Very good experience here. Was shopping for a full kitchen set and a stackable washer and dryer. With my list of requirements, Dina with Novak & Parker gave me the best price of the 2 places I asked for quotes from. She put together a virtual product booklet for me and the quote was delivered in a professional format via email as I did everything virtually. I would 100% recommend Dina and Novak & Parker. And I would 100% use them again.
Hye C.
5/13/2021
You just made our day. Thank you for leaving such a wonderful review!
- Dina Michaels
I am glad I found this place before making the big decision. We love our new appliances and we got a great deal!Alex was wonderful answering our questions and very transparent with everything. They delivered and installed the next day! Mike was very professional during the installation and went extra mile to make everything perfect!
Gamze Karasu
5/11/2021
Thanks! We hope to see you again soon!
- Alex Cortes
Great appliance store. Very personal service. They carry Speed Queens - the best washers and dryers.
Jeanie Bond
1/28/2018
Thanks for sharing your experience!
- Jeanie Bond
If you are in the market for appliances, Novak and Parker is the best of the best. We have made two purchases from them over the last 3 years, and always receive top notch service. Dan Novak provided us with amazing personal service that we would never have experienced at a "big box" store. Support this family-owned business!
Rob Steinmetz
1/27/2018
Thank you for choosing to shop with us.
- Rob Steinmetz
Courteous helpful and great pricesWill recommend to all family and friends
Gloria Alvarez
1/25/2018
Thank you for your trust, your business and your praise.
- Gloria Alvarez
We recently remodeled our old kitchen and had a great experience with Novak and Parker: excellent sales reps and professionals all the way!!! Thank you!
George Freedimen
1/8/2018
Thanks! We hope to see you again soon!
- George Freedimen
I have used Novak & Parker for over ten years whenever I need appliance repair or new appliances. They are always friendly and knowledgeable. I trust them to give me the straight scoop on what is best for me.
Mary Fitzgerald
1/5/2018
Look what Mary Fitzgerald had to say about us!
- Mary Fitzgerald
Already a Novak and Parker Home Appliance customer? If we've had the pleasure of you working with you already, we'd appreciate if you would take a moment to look us up on your favorite review site and tell us about your experience with Novak and Parker Home Appliance.
